Opaala is a smart, contactless, cloud-based platform that lets restaurant, café, bar, lounge, hotel, cinema and other venue guests order and pay directly from their mobile.
Opaala offers three platforms: inVenue™ for table service, inRoom™ for room service and reMote™ for takeaway or delivery.
Opaala lets your establishment control operations and improve profitability by:
You place a QR code on each table. Customers scan it on their mobile, your menu automatically displays without requiring them to register or download. Opaala runs directly from the browser.
From daily specials to picky customers, Opaala puts the power of personalization in your hands through a live, dynamic interface that’s easy to navigate, mobile-enabled and fully customisable.
Your team is instantly notified on your administrative/POS panel when a customer makes an order or request, enabling it to be fulfilled faster.
Data is at the heart of Opaala's offering. You'll have access to a live and historical dashboard.
Opaala can be set up remotely, quickly, and most importantly for FREE. Contact us to learn more.
No app to download; Opaala runs in the browser. Ideal for tourist-heavy establishments.
Opaala helps you make the best use of your resources and deploy your staff much more efficiently.
Allow customers to pay direct from their phone, making the experience even more frictionless.
Dynamic menus on your customers' phones increases their average spend.
Combine items, price dynamically, employ multiple languages & display daily specials.
Even if your customers value the human touch they can still call staff and order when their waiter arrives.
We've tried to make this as easy to use for customers and operators but we know you still might have a few questions for us.
No app is needed for Opaala orders. Your menu will be displayed in a mobile-optimised browser.
Yes. They need access to the internet, either through their data plan or your establishment’s wifi, to view menus and order from their table.
We’ll provide your venue with a tablet to sit alongside your till or order station. Orders and customer actions are displayed clearly as they are made. We integrate directly with a number of POS systems to provide you a more frictionless experience.
They don’t have to--they can still call staff and order manually when their waiter arrives. What we’ve seen, though, is that around 80% of customers in venues using the app opt to use it.
On the contrary. Customer ratings have actually gone up among venues using the app, since food arrives more quickly and with fewer errors, interactions with servers are personal instead of transactional, and nobody gets bad news from the kitchen that an item they’ve ordered is no longer available.
Even servers who show resistance to the app at first warm up to it quickly when they see how it helps them work smarter.
Opaala takes data privacy and security very seriously. You will keep and control all your data.
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